Royal Mail make it even easier for customers to return items
Royal Mail has launched its “Labels to Go” returns service in 11,500 Post Office® branches across...
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Whalley ousted from Royal Mail after 12 years
Royal Mail has released a statement to say that after 12 years’ service, Sue Whalley, CEO, Post and Parcels UK is to leave Royal Mail. She will step down from the Board with immediate effect and transition her responsibilities by the end of March 2019.
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UK businesses buy into growth opportunities of subscription services
Six in ten subscription box businesses intend to invest in new or existing subscriptions services in the next year, according to a report commissioned by Royal Mail.
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Embracing Change
Continuing our series of CEO perspectives in MER, Sue Whalley, CEO, Post & Parcels UK with Royal Mail, gives her view on the future of the industry.
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Royal Mail rethinks redirection fees
Citizens Advice has urged Royal Mail to change the cost of mail redirections from a “per surname”...
Read MoreMER Magazine
The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.