Tag: Royal Mail

Royal Mail selects Intermec CN3 Mobile Computer to improve service to customers

Posted by | Jul 30, 2008 | |

Intermec has announced that Royal Mail has awarded Intermec a contract to provide over 25,000 of its rugged, handheld CN3 mobile computers.

The Intermec CN3 mobile computers have been chosen as part of Royal Mail’s investment in new technology to modernise the business, improve efficiency and customer service while cutting operational costs.

The Intermec CN3 mobile computer will enable Royal Mail to improve on its current paper-based system for collecting signatures for the majority of its tracked products, including Special Delivery and Recorded Signed for services. A signature will be collected on the handheld device which is then sent via GPRS wireless technology to enable sending customers to confirm delivery, and view the signature, within 15 minutes. The CN3 mobile computers will be rolled out to postmen and women who deliver guaranteed delivery items by van from late summer.

As the leader of the class of small, advanced, rugged mobile computers, the CN3, with up to four integrated radios including GPS, enables more expedient processes for the mobile worker through 1D and 2D bar code scanning. The CN3 handheld also runs Windows Mobile which supports direct push wireless email giving the Royal Mail users real-time connectivity with the corporate network.

Pat Byrne, Intermec President and CEO added, “As one of the major trend-setters in European and global postal services, Royal Mail is strengthening its leadership position with the selection of the CN3. As the global supply chain continues to evolve, in-transit visibility will have a significant impact on improving customer service and revenue generation.”

Intermec will provide further commentary regarding the announcement on its upcoming earnings conference call on 31st July.

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Royal Mail workers get mobile computers (UK)

Posted by | Jul 30, 2008 | |

After extensive trials, Royal Mail has finally chosen a supplier for the hand-held computers it wants to introduce to its delivery network. Postal workers across the country will soon become very familiar with the new CN3 units as Royal Mail takes one further step forward on its modernisation plan.

The contract has gone to Intermec which will be providing some 25,000 units. Royal Mail said the CN3 hand-helds were easy to use and had fared well during trials. The units can scan barcodes and log digital signatures, similar to those already being used by other parcel carriers alerting the sender of items like special delivery within 15 minutes. The CN3 is also fitted with GPS.

The Intermec CN3 mobile computer will enable Royal Mail to improve on its current paper-based system for collecting signatures for the majority of its tracked products, including Special Delivery and Recorded Signed for services. A signature will be collected on the handheld device which is then sent via GPRS wireless technology to enable sending customers to confirm delivery, and view the signature, within 15 minutes. The CN3 mobile computers will be rolled out to postmen and women who deliver guaranteed delivery items by van starting late this summer.

The CN3, with up to four integrated radios including GPS, enables more expedient processes for the mobile worker through 1D and 2D bar code scanning. The CN3 handheld also runs Windows Mobile(R) which supports direct push wireless email giving the Royal Mail users real-time connectivity with the corporate network.

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Poste Italiane helps pave the way for the delivery of electronic postmarks

Posted by | Jul 30, 2008 | |

Poste Italiane’s Director General, Massimo Sarmi introduced an application to enable Posts the world over to deliver electronic postal certification marks.

The plug-in developed by Poste Italiane with the help of Microsoft applies an electronic postal certification mark that provides evidential proof of an electronic event, in a certain form, at a certain time, and involving one or more parties. This certification mark can be seen as the electronic equivalent of a registered letter. It brings all the benefits of the traditional paper-based postmark to electronic documents. Features such as date and time stamping, digital identity capture, content verification and encryption prove that the content of an electronic message has not been altered. The electronic postal certification mark acts as evidence of who signed what and when.

The Advanced Electronic Services user group, part of the UPU’s Telematics Cooperative (an association of UPU member countries that work together to develop technical applications for the benefit of the postal world), and countries currently using electronic postmarks also contributed their expertise to the project. These include Belgium, Canada, France, Italy, Portugal and the United States.

With this application, the UPU will work to provide member countries wishing to offer electronic postal certification marks the necessary infrastructure to do so.

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GLS opens new depot in Netherlands

Posted by | Jul 29, 2008 | |

GLS opened a new depot in Alkmaar, Netherlands, replacing its smaller facility.

The new EUR 250,000 depot with 34 staff has the capacity to handle up to 8,000 parcels per day. It is located on a 3,800 sqm plot of land and has 38 docks for vehicles.

Due to the company’s high performance and safety requirements, the reserves of the old facility were exhausted, GLS said. Last year the parcel volumes of GLS Netherlands increased by 5 pct.

“As a start we currently handle 4,000 parcels per day”, says Milo Kars, Director Sales and Operations, GLS Netherlands. “Since we can extend the shipment volumes without difficulty anytime, we will have enough leeway upwards considering our continuing positive development.”

The company invested in a state-of-the-art security system and video surveillance equipment. A total of 30 cameras control all shipments on their way through the depot connecting the recordings with barcode scanning data. “Parcel handling in Alkmaar is not only faster but also safer”, comments Kars. “We can trace back each individual shipment in a reliable way.”

GLS Netherlands said that the new location close to the motorway will benefit customers throughout the region.

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Post Office travel services sees boom in pre-olympics yuan sales (UK)

Posted by | Jul 28, 2008 | |

During July 2008 the UK’s largest provider of foreign currency the Post Office has seen a 44 per cent increase in its sales of Chinese yuan compared to the same period last year.

Post Office head of travel services Helen Warburton said: “The huge demand for yuans at Post Office bureaux de change over the last few weeks shows that many people are planning to travel to China. We advise Olympic travellers to make sure they take a mix of travellers cheques, payment cards and currency.

“Although ATMs are widely available across Beijing and China, the acceptance of foreign debit and credit cards can be a bit hit and miss so travellers should make sure they take a sufficient supply of yuan to meet their initial day to day needs.”

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