Examining the key to efficiency
Presentation at IEA by Judy Marks, Lockheed Martin Distribution Technologies.
Includes Royal Mail case study.
P:LibraryIEA European Postal Services Mch05Judy_Marks_Lockheed Martin.pdf
Tag: UK
Earning real benefits from restructuring
Presentation at IEA by Alex Smith, Royal Mail. Covers RM 2002 situation, 3 yr plan update & looking forward.
P:LibraryIEA European Postal Services Mch05Alex_Smith_Royal Mail.pdf
Royal Mail Group UK make high-tech drive to track lost letters
Royal Mail is to use microchip technology to track errant post after accusations that it mislays a million letters a week.
The organisation plans to spend millions of pounds on a surveillance system that will help it to find out how letters get lost and where they end up.
Test letters will be fitted with microchips and sorting offices with tracking devices. The system will track the letters at different points of their journey, and help to identify weak points.
But the move is likely to anger postal unions if they believe that the system is being used to monitor individual workers. A source at the Communication Workers Union said: “There would need to be a strict protocol on where and how it is used.”
Read MoreSurvey of UK Royal Mail distribution published
The Royal Mail needs to improve its game considerably if it is to keep an area of its business worth hundreds of thousands of pounds a year warned the CIPR’s Local Government Group today. Results of the CIPR Group’s survey of Members who use the Royal Mail to distribute their civic publications, published today, deliver a resounding ‘thumbs down’ for the quality of service received. The findings echo those found through earlier work carried out by LGcommunications, which represents local councils on matters relating to communications across the country. LGcommunications subsequently received a commitment from Royal Mail to address the issues of concern and for the best part of a year, has been working with the Royal Mail through a special joint working group to achieve improvements to their distribution service.
Read MoreDriving Costs and inefficiencies out of your business
. Efficiency designing and opening distribution centres and haulage operations
. Employing advanced IT to manage operations: streaming business capabilities
. The importance of standardising operations throughout the organisation
MER Magazine
The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.