Igor Smelyanksy, CEO at Ukrposhta (Ukraine Post) is my special guest. We cover:

The main drivers for domestic e-commerce growth in Ukraine

Staggering growth in inbound parcels – and the investments Ukrposhta has made to cope with the increasing volumes

How Ukrposhta is helping local businesses to sell online, including social media and webcasts

Streamlining induction of international outbound parcels

VAT on inbound international parcels

Postal banking

The process for Ukrposhta setting up a postal bank

How helping unbanked citizens set up bank accounts will stimulate commerce

Distribution of pensions

Regulatory and compliance hurdles

Competing with or complementing existing banks

Postal privatisation

Political changes that have already enabled modernisation at Ukrposhta

Ukrposhta’s plan to find a strategic investor to take a minority shareholding

Maintaining social obligations – including offering sustainable mobile postal services to areas with dwindling populations, without seeking a government subsidy

What privatisation means for employees

Environmental initiatives

Out-of-home parcel delivery vs residential delivery

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify.

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About The Author

Ian Kerr

Ian Kerr is the founder and host of the Postal Hub Podcast. He has presented at many prominent postal and delivery events, and has contributed articles to Post&Parcel, the Mail & Express Review as well as chapters in Reinventing the post (2013) and Exploring New Frontiers: Reshaping the postal industry (2018).

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