UPU terminal dues and e-commerce returns
First up this week, a quick update on the status of the UPU’s terminal dues discussions. Check out episode 146 for a full discussion on this topic from Canada Post’s Pierre Morin. It’s a topic that I’ll revisit in full in a future episode.
Then Dean Maciuba from Logistics Trends & Insights joins me to talk about a new development in e-commerce returns:
-
Chemist chain Walgreens and Nordstrom (a department store, not just a clothing store as I say in the podcast!) to offer pick-ups and returns on behalf of other retailers
-
A retailer-agnostic returns channel for retailers
-
The driver for Walgreens to take returns
-
Implications for the postal sector – in particular those posts offering e-commerce returns solutions
-
FedEx’s deal with Walgreens to be a retail location for FedEx – and its implementation at the coalface
-
The day-to-day practicalities of dealing with parcels in a retail outlet, including secure storage
- Is this another opportunity missed by the US Postal Service?
Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify.
Brought to you by:
The Postal Hub Podcast is the weekly podcast for the global postal and delivery sectors. For more information, visit the Postal Hub Podcast website at thepostalhub.com
