Tag: DHL Global Forwarding

DHL Global Forwarding announces expansion in Indonesia

Posted by | Oct 30, 2008 | |

DHL Global Forwarding has announced an expansion program in Indonesia that includes opening new offices in Medan and Bali, and the expansion of existing facilities in Balikpapan and Surabaya.

According to Amadou Diallo, CEO for South Asia Pacific, the company has experienced strong double-digit growth rates in Indonesia over the past few years, and will continue to invest in the region.
In addition to the new and expanded offices, DHL Global Forwarding will also invest in increasing and training its workforce, and developing its infrastructure to improve operational efficiency.
DHL Global Forwarding recently restructured its regional business into North Asia Pacific and South Asia Pacific operations. As part of the new South Asia Pacific region, Indonesia will be better placed to develop stronger trade ties and develop better trade lanes with other markets in South Asia, the Middle East and Africa.
The company’s current expansion plans build on the recent USD 3 million investment in a facility in Jakarta close to Soekarno-Hatta International Airport and not far from the port of Tanjung Priok.

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DHL set to offer tailor-made services to retail, pharma and IT

Posted by | Sep 3, 2008 | |

DHL plans to restructure its high growth Asia-Pacific operations to provide customised solutions through an integrated structure for sectors as varied as retail, pharma and IT, as growing demand underscores business needs to avail logistics services under one roof.

DHL Global Forwarding, part of the DHL group, has realigned the Asia-Pacific region into two buckets — North Asia Pacific and South Asia Pacific — for greater customer focus.
The North Asia Pacific region covers Greater China, Japan and Korea, while the South Asia Pacific covers the South East Asia region, South Asia (including India) and the South Pacific (including Australia). Through this restructuring DHL hopes to provide better customer service, accommodate future growth and focus more on distinct regional priorities.

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DHL Global Forwarding Japan launches “Web-booking”

Posted by | Jun 16, 2008 | |

DHL Global Forwarding Japan K.K. – the air and ocean freight forwarding arm in Japan of DHL– has launched “Web-booking,” an online booking service for consolidated ocean cargo(LCL).
“Web-booking” realizes easy online searching of schedules for consolidated transport and planned arrival dates for transport bound to any country in the world; this information will also be available for download in PDF and Excel formats in near future.
Completion of the simple online user registration process facilitates future bookings because it eliminates the need to re-input basic information such as company name and address.
Archived customer booking histories means it is not necessary to re-input detailed cargo information if the cargo being shipped is similar to previous export shipments.
Customers can select their vessel according to destination, can check information regarding the vessel’s operational condition, and can confirm its actual departure and arrival times.
A rewards program for frequent users of the “Web-booking” service is planned to be unveiled in the future.
The launch of DHL Global Forwarding’s “Web-booking” service means that customers now can book ocean export shipments and receive accurate information on the departure and arrival of vessels around the clock.

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Fahy leaves DHL Global Forwarding

Posted by | May 16, 2008 | |

DHL Global Forwarding’s President and Chief Executive Officer, Chris Fahy, has reached an agreement to leave the company.

On 4 March, Herman Ude was appointed to run the newly combined Global Forwarding and Freight business unit, effectively taking over Fahy’s role within the company. Ude previously headed up the Freight business unit.

In further moves, former Managing Director Marketing & Sales for DHL Express Europe, Thomas George, has been appointed by Ude to take over the running of the loss-making Freight business unit on his behalf.

In addition, DHL’s Global Customer Solutions Chief Executive Officer, Rolf Habben-Janse, has resigned from the company to join Maersk Logistics/Damco, as its new Chief Executive Officer.

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DHL Global Forwarding achieves worldwide Cargo 2000 Phase 2 certification

Posted by | Apr 3, 2008 | |

DHL Global Forwarding has achieved Phase 2 certification for Cargo 2000’s quality management system that covers the planning, control and measurement of the door-to-door process for air cargo shipments at House Air Waybill level.

The certification is for all DHL Global Forwarding sites worldwide. The company has been working toward global Phase 2 accreditation since gaining certification of its initial pilot stations five years ago.

Phase 2 of the Cargo 2000 program covers all of the intermediate activities performed by freight forwarders, addressing all key milestones in the air cargo quality measurement process for door-to-door deliveries at house air-waybill level. DHL Global Forwarding currently plans, measures and reports more than 300,000 shipments per month within the Cargo 2000 quality system.

The Cargo 2000 program is being implemented in three distinct phases. Phase 1 manages airport-to-airport movements (shipment planning & tracking at MAWB level). Phase 2 provides interactive monitoring of door-to-door movement (shipment planning and tracking at HAWB level). Phase 3 manages shipment planning and tracking at individual piece level plus document tracking.

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