Tag: NetDespatch

APC Overnight Announces Cordless Phone World Success

APC Overnight offer an online booking, tracking and pre-labelling service using the advanced online service developed by NetDespatch. Since switching to APC Overnight, Cordless Phone World has also gained much improved delivery reliability and traceability allowing their own customer service to be enhanced.

Orders received online from Cordless Phone World customers are captured electronically by NetDespatch allowing collections to be booked in and parcel labels pre-printed ready for collection by APC Overnight. This eliminates any transcription errors as delivery details are entered only once and that is by the customer.

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Isle of Man distribution firm to use innovative PODXchange system

An innovative system for tracking parcels and freight is being rolled out by distribution firm Manx Independent Carriers.

The company, which operates 120 vehicles from Skelmersdale and Douglas, is using a new international databank called PODXchange developed by technology company NetDespatch. Drivers are being equipped with special mobile devices incorporating barcode scanners and a touchsceen.

When deliveries are made and signed for, details of the shipment held in the barcode can be transmitted live to the web portal along with the captured electronic signature. The data as well as electronic signatures is then transformed into the appropriate carrier format and transmitted to Manx Independent Carriers’ customers including most major UK parcel carriers.

Manx Independent Carriers delivers on behalf of major parcel carriers including Fedex, UPS, DPD, Citylink, Parcelnet and Amtrak. Using one device, the firm can now provide a live signature proof of delivery (POD) to any of these companies.

First used in the Scottish Highlands for parcel deliveries handled by AJG, the system is being implemented by Manx Independent Carriers so that it can be used for all types of deliveries.

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NetDespatch makes express firms into e-traders

The British technology firm NetDespatch has announced Velocity eTrader, a new service for courier and distribution companies, based on its Velocity web shipping and tracking platform.

The new Velocity eTrader website will allow shippers to book any services online, without having an account, and pay for them by credit or debit card. After entering all details, customers receive a quote based on mileage or weight from the Velocity eTrader pricing engine. Online payment is made through PayPal.

To help run an eTrader business, there is also an administration area that provides reports of both successful and failed transactions. With the new website, the company aims at capturing new business from eBay traders, cottage industries and business start-ups.

“eTrader opens up important new business opportunities for our courier and distribution customers, as more and more goods are bought and sold online and the number of local Post Offices dwindles. With payment by credit card, a formal account does not need to be opened, helping to attract a broad range of new customers, some of whom will undoubtedly eventually open a credit account,” said Becky Clark, CEO of NetDespatch.

As part of the NetDespatch Velocity “on demand” applications platform, eTrader adds to the wide range of NetDespatch web services that courier and distribution companies can provide to their customers, depots and suppliers. These include intuitive web booking, systems integration, pre-labelling, address management, mileage and weight based pricing, manifests, event tracking, management reporting, POD management, mobile data and eCommerce solutions. The services are all provided in real-time and fully integrated with other systems such as sales order processing, warehouse management and e-shopping cards.

The main courier partners of NetDespatch are TNT, Amtrak, APC Overnight, Priority Express and Expressair International.

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